shelters in staten island here. with the help of the community, we've been working with shelters in brooklyn. but this is a very difficult situation for us, because we have to cover large areas, and it's not about working in shelters where people are regrouped, it's really about reaching out to the population who are homebound in high-rise buildings, who can't move, and who have been without electricity nor heating nor any contact with the outside world for almost two weeks now. >> they're in these high-rise buildings, they have no power, they can't use the toilets in many cases, and these are people who the storm hit right at the end of the month. a lot of them received public assistance, they would have gotten their checks, and their medicine would have been sent at the beginning of the month, so they're without their medicine. >> that's exactly the problem, and 60% of the contacts we've made were about drug refill and prescription refill. we have a lot of high blood pressure, hypertension, and that's where we need mitigation at this moment.